Docs/FAQ

Frequently Asked Questions

Find answers to commonly asked questions about Private Crypto Swap.

What is Private Crypto Swap?
Private Crypto Swap is a privacy-focused cryptocurrency exchange platform that enables you to swap tokens across multiple blockchains while protecting your financial privacy. We aggregate liquidity from major exchanges and add an optional privacy layer to break the on-chain link between your transactions.
Do I need to create an account?
No. Private Crypto Swap is completely non-custodial and requires no account registration. Simply connect your wallet or enter a destination address, and you can start swapping immediately.
Is Private Crypto Swap legal?
Yes. Private Crypto Swap operates in full compliance with applicable regulations. Our privacy features are designed for legitimate financial privacy, similar to using cash or privacy-preserving banking services.
What happens if my swap fails?
In the rare event of a swap failure, your funds are automatically refunded to the deposit address. Our system monitors all transactions and handles refunds without any manual intervention required.
Why are swap times longer than regular exchanges?
Our swaps include additional privacy-enhancing steps that break the on-chain link between your input and output transactions. This process requires additional time but ensures your financial privacy is protected.
Are there minimum or maximum swap amounts?
Yes, minimum and maximum amounts vary by token pair. These limits are displayed when you select your tokens and enter an amount. Minimums are typically set to cover network fees, while maximums ensure liquidity availability.
Can I track my swap status?
Yes. After initiating a swap, you receive a unique swap ID that you can use to track the status in real-time. The status page shows the current stage of your swap and estimated completion time.
What cryptocurrencies do you support?
We support over 4,000 tokens across 12+ major blockchain networks, including Bitcoin, Ethereum, BNB Chain, Polygon, Arbitrum, Optimism, Avalanche, Solana, Monero, and more.
How do you ensure privacy?
Our privacy layer breaks the on-chain link between your deposit and destination addresses. We also maintain a strict no-logs policy for personal information, don't require KYC, and use secure, encrypted communications.
What if I send the wrong amount?
If you send more than the quoted amount, the excess will be swapped at the same rate. If you send less, we'll process the swap for the amount received. For significant differences, you may receive a refund.

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